Privacy Policy

1. Introduction and Controller Identity

www.softdrapethrow.com (operated under the brand name softdrapethrow, located at Australia) respects your privacy and is committed to protecting your personal data. This privacy policy informs you as to how we look after your personal data when you visit our website (regardless of where you visit it from) and tells you about your privacy rights and how the law protects you.

For the purposes of applicable data protection legislation, including the General Data Protection Regulation (GDPR) and local laws within Australia, the data controller responsible for your personal data is www.softdrapethrow.com.

2. The Data We Collect About You

Personal data, or personal information, means any information about an individual from which that person can be identified. We may collect, use, store, and transfer different kinds of personal data about you which we have grouped together as follows:

Identity Data: Includes first name, last name, username or similar identifier.

Contact Data: Includes billing address, delivery address, email address, and telephone numbers.

Financial Data: Includes payment card details, which are processed directly by our payment processor, Stripe.

Transaction Data: Includes details about payments to and from you and other details of products you have purchased from us.

Technical Data: Includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.

Profile Data: Includes your purchases or orders made by you, your preferences, feedback, and survey responses.

Usage Data: Includes information about how you use our website and products.

3. How Your Personal Data is Collected

We use different methods to collect data from and about you including through:

Direct Interactions: You may give us your Identity, Contact, and Financial Data by filling in forms or by corresponding with us by post, phone, email, or otherwise. This includes personal data you provide when you purchase our products, create an account on our website, subscribe to our service, or request marketing to be sent to you.

Automated Technologies or Interactions: As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions, and patterns. We collect this personal data by using cookies, server logs, and other similar technologies.

Third Parties or Publicly Available Sources: We may receive personal data about you from various third parties, such as analytics providers and payment service providers, including Stripe.

4. How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

Where we need to perform the contract we are about to enter into or have entered into with you.

Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.

Where we need to comply with a legal obligation.

5. Disclosures of Your Personal Data

We may share your personal data with third parties for the purposes set out in this privacy policy, including:

Payment Processors: All financial transactions relating to our website and purchases are handled by our payment services provider, Stripe. We share your transaction data with Stripe only to the extent necessary for processing your payments, refunding such payments, and dealing with complaints and queries relating to such payments and refunds. You can review Stripe’s privacy policy at www.stripe.com/privacy.

Service Providers: Professional advisers acting as processors or joint controllers including lawyers, bankers, auditors, and insurers who provide consultancy, banking, legal, insurance, and accounting services.

Law Enforcement: Regulators and other authorities acting as processors or joint controllers who require reporting of processing activities in certain circumstances under applicable laws of Australia and Europe.

6. International Transfers

Many of our external third parties are based outside your home jurisdiction so their processing of your personal data will involve a transfer of data outside of Europe and Australia. Whenever we transfer your personal data out of your jurisdiction, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:

We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data by the relevant regulatory authorities.

Where we use certain service providers, we may use specific contracts approved for use which give personal data the same protection it has in Europe and Australia.

7. Data Retention

We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements.

In accordance with statutory accounting and tax regulations applicable in Australia and Europe, we typically retain basic customer transaction data, invoices, and associated communication records for a mandatory period of up to seven years following the completion of a transaction.

In some circumstances, we may anonymize your personal data (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.

8. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:

Request access to your personal data.

Request correction of your personal data.

Request erasure of your personal data.

Object to processing of your personal data.

Request restriction of processing your personal data.

Request transfer of your personal data.

Right to withdraw consent.

If you wish to exercise any of the rights set out above, please contact us at blanket@softdrapethrow.com.

9. Contact Details

If you have any questions about this privacy policy or our privacy practices, please contact us:

Company: ASSK ENTERPRISE PTY LTD
Registration Number: ABN 34 674 646 596 / ACN 674 646 596
Email: blanket@softdrapethrow.com
Address: Level 1, 89 Pirie Street, Adelaide, SA 5000, Australia
Phone: +61 410190850